Booking Conditions & General Info

Booking Conditions & General Info

Thank you for booking your Accommodation through Tenerife Best Apartment Inv S.L.

Please find below important details.

We have enclosed a Rental Agreement for you to complete, which MUST be returned by email within 48 hours or your booking is not secured and may be lost. This can be typed on and returned by email. Your holiday will be confirmed when the booking conditions are received and deposit has been made.

Please inform us when and how payment has been made and the amount. This is very important in order for TBA to trace and record your payment.

Please inform us of your flight arrival and departure times. This allows us, if possible to ensure the apartment is ready for you arrival and to assess if clients can stay longer in an apartment if they have a late flight. However, entrance and exit times must be adhered to, unless previous arrangements have been made.

Please also confirm the number and the name of persons in your party. We will liaise by email for your entry to the apartment.

We will meet you on arrival at the apartment door to handover the keys, collect damage deposit and show more information about apartment and location.

Our emergency telephone number will be in your apartment, but please take note of our numbers in case of any emergency before you arrive at the apartment.

On your return home from your holiday, please email us and we will arrange the return of your damage deposit.